Posted: 27th January 2012

We are currently recruiting for the role of Product Support Engineer. The successful applicant will be responsible for providing technical support to customers and working with the sales and R&D departments to develop and market the product to full potential.

The role requires a recognized third level qualification in a relevant discipline, a background in electrical/ electronic/ mechanical engineering is preferable. Initiative, a solid understanding of IT, good problem solving skills and a positive team-oriented attitude are all vital for this role.

Download Full Job Description for Product Support Engineer

Job Title:   Product Support Engineer

Job Summary: Customer Technical Support

Responsibilities: 

• Provide technical support either remotely or in situ at customer sites
• Equipment Installation at customer sites
• Provide Technical expertise to the Sales group when readying equipment for customer demos, trade shows etc. 
• Work with the Development group to develop and test new product features
• Interact with both the customers and the development group to understand the product feature set

Requirements: 

• A recognized third level degree in a relevant discipline, a background in electrical/ electronic/ mechanical engineering is preferable
• Must have initiative, problem solving skills and a positive attitude
• Enthusiastic and capable of working in a team environment
• Possess good communication skills 
• Must be computer literate
• Excellent English language skills both written and spoken
• An understanding of practical engineering processes will be a significant advantage
• A full driving licence and the ability to travel both within and outside of Ireland will be necessary
• Knowledge of industrial control and imaging systems would be desirable though not essential

Application Process

To apply email a cover letter and CV to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Crest Solutions is an equal opportunity employer.